Honey Sandals

What is our returns policy?

You can make online returns within a period of 14 days from the date of receipt of the order. Returns are processed and paid by the customer.

How do I return an item?

The refund will be made through the same means used to make the purchase.
Pack the products in the original packaging and attach the corresponding receipt.
Send the return on your own to the following address and keep in mind that it is always necessary to have received the order before requesting a refund.

8PM STORE
Torrent de L’Olla 164, Local 2, 08012 Barcelona

Do you provide International delivery?

​We offer international delivery, however we are unable to deliver to PO Boxes.
The delivery charge will be applied according the country of destination and weight of your order and will be displayed at the checkout on the order summary page.
 

Delivery made by airmail can take up to 30 days.

Import duties and taxes may have to be paid in some countries.

Before ordering please obtain details of these charges from Customs & Excise in the country to which the goods are being dispatched.

 

What are your delivery options?

Your order can be delivered to your
home or work address.

How do I track my order?

​We will send you an email confirming that your items have been sent and another with the tracking number (wich will have a link to the courier service website).

How can I contact your couriers?

​We will send you a shipping confirmation e-mail (when your order leaves the warehouse: packages are sent within 48 hours ) and another with a tracking number (with link to the courier company website).
If the courier company does not locate you at home, it will leave your contact to make a second delivery or inform you of the collection point.